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Sales Support Assistant Job description

Fast facts

Job title: Sales Support Assistant Reports to: Sales Support Manager
Department: SP - Sales Support Staff level: Assistant
Salary: £ Negotiable / Market Price Direct reports: ()
Location: Pulse HQ (100%) Hours: Mon - Thu 09:00 - 17:30. Fri 09:00 - 17:00


Provide Sales Support to ensure the best customer service to our dealers during the sales process. Assist the external sales team as required.

Roles & Responsibilities

Duties Time Competencies Required / Optional
Front-line First Response 60% Communication skills, both verbal and written, including conflict resolution. Confident, calm and friendly manner Yes
Reporting to Managers and Directors 10% Compile reports for sales team, report sales, pipeline, leads etc Yes
Sales Support (quotes, events, targets) 20% Strong administrative and organisational skills with attention to detail. Team oriented approach Yes
Sales Paperwork (proforma, invoices, new accounts, data loading etc.) 10% Word, Salesforce, Sage Yes


Experience of office administration and customer facing support, no specific qualifications required.

Skills & Experience

General administration experience, dealing with incoming phone calls and providing help to customers. Experience of supporting an external sales team. Inputting of customer data into CRM systems. Assistance in planning events. Industry experience beneficial.

About Pulse

Pulse Cinemas is the UK’s leading distributor for the home cinema and audio-visual markets. Supporting a world-class brand line up with the best technical support, training and demonstration facilities in the country, Pulse Cinemas is unrivaled in its ability to deliver the best projects around by fully supporting dealers and installers with the complete package.

Next steps

This role is currently open to applications. Please email your CV and a cover letter to