Frequently asked questions

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Crestron custom or silver app not supported

While it is possible to side-load an older version of the Adobe Air app to support the old Crestron custom app, neither AVA nor Crestron support the use of the Crestron custom app on either AVA Home Remote or AVA Cinema Remote.

The Crestron custom app does not use the full screen on many Android devices, including the models available from AVA. The app also depends on Adobe Air, which was dropped from support by Adobe several years ago.

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